1. Membership Requirement

• All session participants must be active members of Power Up Energy Association.

• A one-time membership registration fee of $30 is required for first-time members.

• All members must review and sign the Contractual Membership Agreement and Liability Waiver Form before their first session and will be bound by the terms of these contracts.

• The membership fee and associated documents are completed and signed on-site before the first session.

• Participants must arrive 15 minutes early to complete the registration process to avoid taking away from their session time.

2. Cancellation Policy

• A 24-hour notice is required for all cancellations or rescheduling.

• Cancellations made within 24 hours of the appointment will result in a charge for the full session.

3. Photography and Videography

• Photography and videography are not permitted on-site unless prior permission is granted by staff.

4. Food and Drink Policy

• Food is not allowed in the Energy Room to maintain the environment’s integrity and cleanliness.

• Food can be enjoyed in designated areas outside the Energy Room.

• Drinks are permitted inside the Energy Room.

5. Session Timing Policy

• Sessions start and end at their designated times.

• Late arrivals will not extend the session time. Sessions will continue as scheduled, and participants are expected to conclude their session at the designated end time.

6. Child Policy

• Sessions are available for children aged 12 years and younger only.

• Children must be booked with us directly over the phone.

• Children must be accompanied and supervised at all times by a paying adult booked in the same session.

• Children are expected to respect the peaceful nature of the environment and avoid disruptive behaviour that could disturb other members.

• Any messes or damages caused by children are the responsibility of the accompanying adult, including cleanup, repairs, or replacements.

7. Pet Policy

• Pets must be accompanied and supervised by a paying adult at all times during the session.

• Pets should remain calm and controlled to avoid disturbing other members. Please bring a leash or carrier in case your pet needs to be restrained.

• Pets are not allowed on the furniture. We recommend bringing a doggy bed or blanket from home. 

• Owners are responsible for cleaning up after their pets and for any messes or damages caused, including repairs or replacements.

• Pet sessions are available at designated times in our booking schedule or by special request (contact us for arrangements).

8. Cleanliness and Respect for the Space

• Please leave the space as clean as you found it. This includes cleaning up after yourself, your children, and your pets.

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By purchasing a plan or booking a session at Power Up Energy Lounge, you acknowledge and agree to abide by these terms and conditions. For any questions or concerns, please contact us directly.

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